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Assists Nex-Tech customers and employees with questions and/or issues regarding services using various contact methods including phone, email, and chat. Troubleshoots complex customer technical issues and answers service-related questions. Research new technologies and conducts training and orientation for new NTHD Representatives.
Are you ready to be part of a team that builds the future of communications infrastructure? Join Nex-Tech as a Construction Assistant and play a vital role in bringing cutting-edge connectivity to our communities.
As a Network Systems Technician at Nex-Tech, you will be at the forefront of ensuring maximum uptime and seamless operation of our managed services customers’ network systems. This role involves a combination of on-site visits and remote monitoring to set up, maintain, and troubleshoot network infrastructure. Your expertise will be critical in keeping our customers’ systems current, secure, and operating at peak performance.
We are seeking a detail-oriented Engineering Technician I, to join our team. The primary responsibility of this role is to prepare, update, and maintain construction sheets, maps, cable records, and other plant records for outside plant facilities. Additionally, the role involves completing testing of new and old cable and fiber plant to ensure optimal performance.