Meet the Carrier Team
Our energetic team is a group of passionate individuals, dedicated to making life simpler for the companies we serve. We’re here to provide your business with the right solutions to allow you to do what you do best!
Doug Kuntz
Carrier Access Manager
Doug Kuntz began his career in the telecommunications industry in 1996—back when 128K seemed like more bandwidth than anyone could ever need. As the Carrier Access Manager for Nex-Tech, he has spent 28 years delivering fiber transport solutions and is now focused on securing his first 400 Gig opportunity. Outside of work, Doug enjoys camping at the lake or relaxing on the beach with his wife of 38 wonderful years. He also serves as a volunteer firefighter and, when time allows, takes on the challenge of perfecting his hack golf game.
Austin Gagnon
CCNA, MEF-CECP | Carrier Representative
Austin Gagnon is a Senior Carrier Account Representative at Nex-Tech, bringing over 15 years of experience in the telecommunications industry. He started his career as an outside plant technician before spending six years as a Service Assurance Specialist in Nex-Tech’s Network Operations Center. With Cisco CCNA and MEF-CECP certifications, Austin has played a key role in supporting regional fiber networks across six states. Outside of work, he is a proud father of four children under eight and enjoys spending time outdoors with his wife and family whenever he can.
Devin Grooms
Carrier Sales Engineer
With over 17 years of experience in the telecommunications industry, Wholesale Account Executive Devin Grooms brings the perfect combination of product knowledge and hands-on expertise. Devin began his career with Nex-Tech as an outside plant technician and has recently served customers as a Carrier Sales Engineer. His degrees in Leadership Technology and Communications Technology, along with his MEF- CECP certification, showcase his technical proficiency. Devin specializes in delivering reliable fiber transport solutions, helping customers enhance connectivity and optimize their network through Nex-Tech’s wholesale services.
JB Harding
Carrier Sales Engineer
JB Harding has built a dynamic career at Nex-Tech since joining in 2007 as a Project Coordinator. Over the years, he has held several vital roles including Combination Technician, Communications Technician/SSA, Dispatch Lead, and currently serves as a Carrier Sales Engineer. JB’s extensive background in telecommunications combines hands-on field experience with operational leadership, making him a key contributor to Nex-Tech’s evolving network and service initiatives. JB and his wife have been married for 19 years and are proud parents of three children. In his free time, he enjoys camping, golfing, and outdoor cooking.
Darcie Lumpkin
Carrier Representative
Darcie Lumpkin is your Carrier Representative who knows all-things Nex-Tech! After more than 18 years with the company, Darcie is an industry expert who is familiar with a variety of business operations. Time spent in both Customer Sales and Service & Provisioning provides Darcie with a unique perspective on the solutions needed to help your business operate smoothly.
Outside the office, you can find Darcie spending time with her kids, grandkids, and fiancé — possibly while also enjoying her favorite activities. In fact, Darcie is never far from a good book, a crafting project or her favorite movie or theater show!