Customer Service 877.625.7872 | Technical Support 888.565.3200
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Store Hour Changes or Closings in response to COVID-19 (coronavirus)

 
Effective: 05/18/2020
  • Store hours will be 9:00 a.m. – 4:00 p.m.
    Stores will be closed from 12:00 – 1:00 p.m. for lunch.
  • A maximum of 10 occupants, including staff, will be enforced.
  • Sanitization efforts will remain in place prior to the office opening, and after store closing each day.
  • Courtland will be open one day a week on Tuesdays.
  • Customer expectations
    • Customer will be asked to wear a mask; your own, or Nex-Tech provided.
    • Customer should cleanse their hands with hand sanitizer upon entry to the store.
    • If customer needs assistance with a device, the device must be disinfected with a wipe or paper towel with disinfectant prior to handing it to Nex-Tech staff.
    • Temperature check stations at Hays, Phillipsburg, Norton, Great Bend & Russell.
 
 
View Store Locations & Normal Operating Hours
 

Nex-Tech Releases Updated Covid-19 Service Plan

Hays, Kan, 5-1-2020 — Nex-Tech continues to monitor the COVID-19 (coronavirus) pandemic and its impact on employees and customers. Based on the expiration of the Kansas Stay-at-Home order and Governor Kelly’s plan to reopen the state in phases, Nex-Tech has implemented its Phase 1 plan, and will open 12 of its 15 stores with restricted access, on Monday, May 4, 2020. Nex-Tech is an essential business and has instituted measures to help mitigate the spread of the virus. In addition, Nex-Tech will follow any local city or county guidance which may be more restrictive than the state guidance.
 
The summary of the steps Nex-Tech is enacting as it continues to focus on the safety of customers and employees, navigate this situation and ultimately return to normal operations are as follows:
 
  • Store hours for the 12 open locations, including Lenora, Great Bend, Hays, WaKeeney, Russell, Hill City, Norton, Plainville, Phillipsburg, Smith Center, Osborne and Hoxie, will be 9:00 a.m. – 4:00 p.m. Stores will be closed from 12:00 – 1:00 p.m. to allow for additional sanitizing efforts.
  • The Courtland, Quinter and Stockton Nex-Tech stores will remain closed during Phase 1.
  • There will be one Nex-Tech team member working in the open stores and the door will remain locked.
    • Nex-Tech will limit entrance to one customer in the store at a time. When a team member is available, they will come to the door and welcome the next customer.
  • Stores are stocked with hand sanitizer and disinfectant. Employees will increase handwashing throughout that day as well as store cleaning and surface disinfecting.
  • Employees have been provided masks and will wear masks when interacting with customers.
  • Employees will ask screening questions to each customer that enters a Nex-Tech store.
  • Customers will be asked to wear a mask. They may wear their own or Nex-Tech will provide one.
  • Customers will be asked to utilize hand sanitizer upon entry.
  • If a customer needs assistance with a device or phone, Nex-Tech will ask the customer to first wipe down the device with a disinfectant wipe before handing it to the team member.
  • Nex-Tech Customer Sales team members will continue to be available via telephone from 8:00 a.m. – 5:30 p.m. Monday through Friday and can be contacted by dialing 877 625 7872. Nex-Tech may also be contacted via email which allows more time to efficiently distribute work to Nex-Tech team members. Customers should include a short description of their request and include a callback number.
  • The Nex-Tech Help Desk will continue providing support during normal business hours and can be reached at 888-565-3200.
  • Nex-Tech technicians will continue to perform installations and on-site repairs. They are increasing handwashing and will be equipped with disinfectant wipes and personal protective equipment.
    • Technicians will ask customers if there are individuals at the location who have been exposed to the virus, are experiencing flu-like symptoms, or have traveled from high risk areas. If this is the case, Nex-Tech will work with these customers on a case-by-case basis.
    • Nex-Tech has coached employees to be aware of the Covid-19 symptoms. If they are uncomfortable entering a home or business location, they may determine whether or not to proceed.
  • To submit a payment, Nex-Tech asks that you do not make a special trip to the store. It is preferred that customers pay by phone by calling 877-625-7872, mailing their payment or by paying online:
 
Nex-Tech would like to extend its appreciation to their customers and employees and thanks them for their patience and cooperation as they adjust to the new Phase 1 guidelines. When the state progresses to Phase 2, Nex-Tech will provide its updated procedures to the public.
 

Nex-Tech Announces Continuous Learning Initiative

Hays, Kan, 3-26-2020 — In response to the impact the COVID-19 pandemic is having on area schools and understanding that Internet connectivity is critically important to the success of students, Nex-Tech is announcing its Continuous Learning Initiative. Schools districts have been gathering data to confirm the impact ofstudent households that don’t currently haveInternet serviceand have shared these addresses with Nex-Techfor verification of eligibility. Nex-Tech will begin providing service to eligible locations effective March 30, 2020. 
 
Area schools will distribute additional information from Nex-Tech to eligible families regarding the steps to sign-up for service. 
 
Nex-Tech would also like to assure its customers that its network is strong and ready for increased usage. Said Dustin Schlaefli, Director of Customer Engagement, “Our network was built to scale. While wehave observed increased usage during the day, we can easily absorb significantly more. Our network was designed with the future in mind - telemedicine, telecommuting, remote education, 4K streaming and beyond. While we never imagined things would change so quickly, we are encouraged that our network was ready and will continue to be.”
 
To learn more about Nex-Tech services and its additional measures regarding the COVID-19 pandemic, you may go online to www.nex-tech.com. For families with students at home that do not have Internet service, please contact your local schoolfor more information. 
 
 
Some locations may currently have limited hours due to stay at home guidlines. Please individual websites or Facebook pages for details.
 

COVID-19 (coronavirus)

03/23/2020
 
We are actively monitoring the COVID-19 (Coronavirus) pandemic and the situation is changing rapidly. Due to confirmed cases of Coronavirus and the progression towards our service area, we have decided to temporarily close all Nex-Tech retail store locations to walk-in traffic effective Monday, March 23, 2020.  We will remain open and ready to serve customers through our customer service number at 877-625-7872. 
 
Nex-Tech will be here to answer your calls, but alternatively, using the email contact information below will allow us to more efficiently distribute work to Nex-Tech team members working at alternate offices or remotely.  Be sure to include a short description of your request and a callback number.
 
If you need to make a payment, we ask that you not make a special trip to one of our stores, but please call our team at 877-625-7872 and let them assist you.  We can take check or credit card payments by phone, or you can pay online at https://www.nex-tech.com/HelpDesk/BillingPayment.aspx.
 
Nex-Tech is committed to doing our part in slowing the spread of the virus.  Our focus is on the well-being of our team and our customers.
 

COVID-19 (coronavirus)

03/17/2020
 
Nex-Tech is actively monitoring the COVID-19 (coronavirus) pandemic and its impact to our employees and customers. Our focus is on the well-being of our team and our customers, and we have instituted measures from our Emergency Response Plan (ERP) to ensure their well-being.  The Nex-Tech ERP can be found online.  Here is a summary of the steps we’re taking to ensure the safety of customers and employees as we navigate this fast-moving situation.
  • Our stores are stocked with hand sanitizer and disinfectant wipes.  Our team has been asked to increase handwashing throughout that day, increase store cleaning and disinfectant measures, and we ask that customers utilize the hand sanitizer to help maintain a safe working environment.
  • If you need assistance with your cellular phone, our team will ask you to please wipe down your phone with a disinfectant wipe.
  • As we embrace the area school closings, many of our employees have children in schools, so we will be allowing our employees the opportunity to work remotely from home.  This will allow our team to continue providing uninterrupted service to our customers while also ensuring our team’s safety.  This may cause us to close some stores, and it will be a fluid situation each day.  Please see our Facebook page and website for daily updates.
  • Nex-Tech will be here to answer your calls, but alternatively, using the email contact information below will allow us to more efficiently distribute work to Nex-Tech team members working at alternate offices or remotely.  Be sure to include a short description of your request and a callback number.
  • Our technicians will continue to do installations and on-site repairs.  We have asked the team to increase daily handwashing, and they will also be equipped with disinfectant wipes.  Our team will be asking customers if there are individuals at their location who are experiencing flu-like symptoms, and if this is the case, we will work with these customers on a case-by-case basis to complete work.  Also, we have coached our team to be aware of these symptoms, and if they are uncomfortable entering a home or business location, we will leave that to the technician’s discretion.
  • If you need to make a payment, we ask that you not make a special trip to one of our stores, but please call our team at 877-625-7872 and let them assist you.  We can take check or credit card payments by phone, or you can pay online at:
Lastly, we know this pandemic is influencing many of our friends, family and customers.  Following the CDC guidelines with social distancing, this will increase your time at home.  Nex-Tech does not have data caps, so your Internet usage is unlimited.  If you need a speed upgrade to accommodate your entertainment and work needs, please call our team toll free at 877-625-7872, and they will assist you in getting an upgrade. 
 
If there is anything we can do to help, please reach out to our dedicated team.
 
Thank you for your continued business!
The Nex-Tech Team
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Active News Releases

WTA Advocates for Rural Broadband Foundation Announces 2020 Scholarship Recipients

Media ReleaseExpand Story
Lenora, Kan, 5-12-2020 —Nex-Tech is pleased to announce Jacob Lindenman, Landon Dinkel, and Adson Day as $1,500 recipients of the national WTA Advocates for Rural Broadband Foundation scholarship program. WTA awarded 14 scholarships totaling $20,000 recognizing academic achievement, integrity and commitment to education.
Jacob is the son of Shawn and Melissa Lindenman of rural Morland. He is a Hill City High School graduate and plans to attend the University of Kansas majoring in Biology, Pre-Med.
 
Landon is the son of Curt and Donna Dinkel of Hays. He is a graduate of Hays High School and plans to attend the University of Kansas School of Architecture.
 
Adson is the son of Kelly and Andrea Day of Smith Center. He graduated from Smith Center High School and plans to attend NCK Technical School, Beloit. His field of study is undecided at this time.
 
“Nex-Tech is pleased to be a part of national organizations like WTA that offer advancement opportunities to our youth,” said Jimmy Todd, CEO/General Manger. “We congratulate Jacob, Landon, and Adson on their accomplishments thus far and wish them great success in the future.”
 
The WTA Foundation offers academic and trade school scholarships to children of parents who are employed by a WTA member company. Nex-Tech is a long-time member of WTA.
 
WTA represents more than 360 rural telecommunications carriers throughout the United States. Its mission is to strengthen the ability of its members to provide affordable, advanced broadband and communications services in rural America through advocacy and education.
 

Nex-Tech To Begin Fiber Construction in Twin Lakes

Media ReleaseExpand Story
Great Bend, Kan, 5-12-2020 —Today, Nex-Tech announced it will begin fiber construction in the Twin Lakes area, Zone A, in late summer. Initial feasibility studies indicated that Nex-Tech would need a 55% interest level to build fiber to each zone in Great Bend. The Twin Lakes zone has not yet reached that level, but based upon results from the Bissell’s Point zone, the first to meet the required interest level, Nex-Tech is confident interest will continue to grow in Twin Lakes.
Nex-Tech is preparing for the pre-construction phase for Twin Lakes. Engineers and surveyors will map the area and finalize diagrams to prepare for the construction teams to begin. The engineers will make their plans according to the addresses of residents that have already shown interest in receiving Nex-Tech fiber. Once construction begins, new addresses being added may experience a delay in getting services, due to them not being included on the initial plan. Nex-Tech encourages residents to register for fiber service now, so they will be included in the plan.
 
Jimmy Todd, Chief Executive Officer at Nex-Tech, shared his thoughts about delivering fiber Internet, TV and phone services to the Twin Lakes area. “During this challenging time, it has become increasingly clear how important reliable Internet service is. Whether it’s connecting for remote working or learning, video chatting with loved ones, streaming entertainment, or getting your local business online, fiber is the only technology that is guaranteed to meet the needs of today and those to come.”
 
Rick Taylor, Nex-Tech Business Sales Associate, shared his thoughts. “As a long time resident of Great Bend, I couldn’t be more excited about this project. With a 200 Mbps connection, multiple people can work and learn at home simultaneously, telemedicine can be conducted from the living room and the entertainment options are endless. With the new challenges we are all facing, reliable Internet is also critically important for local businesses as they adapt to the new normal. Great Bend deserves the same advanced technology that many other areas in central and western Kansas already enjoy.”
 
Nex-Tech urges residents that haven’t registered for fiber to do so now. They have temporarily waved the sign-up fee and are still offering their pre-construction special of 200 Mbps symmetrical Internet starting at $59.99 per month. Nex-Tech’s popular streaming TV service can be added for $76 per month. Registration should be made at www.fiber.nex-tech.com or by calling the local store at 620-792-3908.
 

Nex-Tech Provides Essential Internet Access During Pandemic

Media ReleaseExpand Story
Hays, Kan, 5-5-2020 —In response to the COVID-19 pandemic and the March 17, 2020, announcement by Kansas Governor Laura Kelly to close schools through the remainder of the 2020 school year, Nex-Tech initiated a continuous learning initiative and announced its program March 26, 2020. To successfully implement the program and ensure students had access to Internet for remote education, Nex-Tech worked with dozens of schools in its service area to identify households without Internet and provide free service. Nex-Tech has connected more than 120 households.
“We understood the extreme importance of ensuring learning was not interrupted for students in our area and our team came together quickly to make that happen.” said Dustin Schlaefli, Director of Customer Engagement at Nex-Tech. “Since launching the program, we have received numerous positive comments and thank you notes from our customers and the schools. That’s a good feeling and makes us proud that we are able to help.”
 
In addition to the state-wide shift to online learning, an increase in the number of people working from home has also added to higher demand for reliable Internet service. Since March, Nex-Tech has experienced a significant spike of Internet usage during the day. Between 8:00 a.m. and 4:00 p.m., bandwidth usage has increased between 30% to 45% as compared to pre-pandemic. Despite the increased network usage, Nex-Tech has met the demand. Said Schlaefli, “Our network was built to scale and was designed with the future in mind. We were ready and have successfully absorbed increased usage without affecting user experience.”
 
In addition to the continuous learning initiative, Nex-Tech has provided free public Wi-Fi hotspots for more than 10 years and offers over 200 locations throughout the Nex-Tech footprint where customers could get access to the Internet.
 
 

Nex-Tech Releases Updated Covid-19 Service Plan

Media ReleaseExpand Story
Hays, Kan, 5-1-2020 —Nex-Tech continues to monitor the COVID-19 (coronavirus) pandemic and its impact on employees and customers. Based on the expiration of the Kansas Stay-at-Home order and Governor Kelly’s plan to reopen the state in phases, Nex-Tech has implemented its Phase 1 plan, and will open 12 of its 15 stores with restricted access, on Monday, May 4, 2020. Nex-Tech is an essential business and has instituted measures to help mitigate the spread of the virus. In addition, Nex-Tech will follow any local city or county guidance which may be more restrictive than the state guidance.
 
The summary of the steps Nex-Tech is enacting as it continues to focus on the safety of customers and employees, navigate this situation and ultimately return to normal operations are as follows:
  • Store hours for the 12 open locations, including Lenora, Great Bend, Hays, WaKeeney, Russell, Hill City, Norton, Plainville, Phillipsburg, Smith Center, Osborne and Hoxie, will be 9:00 a.m. – 4:00 p.m. Stores will be closed from 12:00 – 1:00 p.m. to allow for additional sanitizing efforts.
  • The Courtland, Quinter and Stockton Nex-Tech stores will remain closed during Phase 1.
  • There will be one Nex-Tech team member working in the open stores and the door will remain locked.
    • Nex-Tech will limit entrance to one customer in the store at a time. When a team member is available, they will come to the door and welcome the next customer.
  • Stores are stocked with hand sanitizer and disinfectant. Employees will increase handwashing throughout that day as well as store cleaning and surface disinfecting.
  • Employees have been provided masks and will wear masks when interacting with customers.
  • Employees will ask screening questions to each customer that enters a Nex-Tech store.
  • Customers will be asked to wear a mask. They may wear their own or Nex-Tech will provide one.
  • Customers will be asked to utilize hand sanitizer upon entry.
  • If a customer needs assistance with a device or phone, Nex-Tech will ask the customer to first wipe down the device with a disinfectant wipe before handing it to the team member.
  • Nex-Tech Customer Sales team members will continue to be available via telephone from 8:00 a.m. – 5:30 p.m. Monday through Friday and can be contacted by dialing 877 625 7872. Nex-Tech may also be contacted via email which allows more time to efficiently distribute work to Nex-Tech team members. Customers should include a short description of their request and include a callback number.
  • The Nex-Tech Help Desk will continue providing support during normal business hours and can be reached at 888-565-3200.
  • Nex-Tech technicians will continue to perform installations and on-site repairs. They are increasing handwashing and will be equipped with disinfectant wipes and personal protective equipment.
    • Technicians will ask customers if there are individuals at the location who have been exposed to the virus, are experiencing flu-like symptoms, or have traveled from high risk areas. If this is the case, Nex-Tech will work with these customers on a case-by-case basis.
    • Nex-Tech has coached employees to be aware of the Covid-19 symptoms. If they are uncomfortable entering a home or business location, they may determine whether or not to proceed.
  • To submit a payment, Nex-Tech asks that you do not make a special trip to the store. It is preferred that customers pay by phone by calling 877-625-7872, mailing their payment or by paying online:
 
Nex-Tech would like to extend its appreciation to their customers and employees and thanks them for their patience and cooperation as they adjust to the new Phase 1 guidelines. When the state progresses to Phase 2, Nex-Tech will provide its updated procedures to the public.
 
 

Nex-Tech Breaks Ground for Fiber Project in Great Bend

Media ReleaseExpand Story
Hays, Kan, 4-23-2020 —Nex-Tech announced it has begun construction in the Bissell's Point neighborhood in Great Bend. Nex-Tech conducted a small groundbreaking ceremony, in alignment with the statewide stay-at-home-order, and gathered Great Bend Nex-Tech employees to celebrate the occasion. Bissell’s Point was the first to register the necessary interest level for the project and will be the first zone to receive Nex-Tech fiber-to-the-home services in Great Bend.
Dustin Schlaefli, Director of Customer Engagement said, “The reliability of fiber Internet is more important now than ever. Fiber delivers a much faster and stable connection than any other technology. This allows Great Bend residents to reliably work and learn from home, conduct medical appointments via telecommuting and helps small businesses compete.”
 
Nex-Tech is an essential business and continues to provide telephone, Internet, TV Now and business services during the statewide stay-at-home order. Nex-Tech is still gathering interest in fiber services for the other zones in Great Bend. In January, Nex-Tech announced two new Internet packages for those that pre-register– a 200 Mbps Internet package for $59.95 and a 1 Gig package for $99.95. Great Bend residents should show their interest online at https://fiber.nex-tech.com or by calling 620-792-3908.
 
Great Bend Nex-Tech employees Justin Brown, Denise Long, Eric Pfannenstiel, Lindsey Krom-Craven and Gary Flax participate in a ground breaking ceremony at Bissell’s Point.
Great Bend Nex-Tech employees Justin Brown, Denise Long, Eric Pfannenstiel, Lindsey Krom-Craven and Gary Flax participate in a ground breaking ceremony at Bissell’s Point.
A Nex-Tech fiber contractor installs the fiber Network Interface Device (NID) on a customer’s home.
A Nex-Tech fiber contractor installs the fiber Network Interface Device (NID) on a customer’s home.
 

Nex-Tech Announces Continuous Learning Initiative

Media ReleaseExpand Story
Hays, Kan, 3-26-2020 —In response to the impact the COVID-19 pandemic is having on area schools and understanding that Internet connectivity is critically important to the success of students, Nex-Tech is announcing its Continuous Learning Initiative. Schools districts have been gathering data to confirm the impact of student households that don’t currently have Internet service and have shared these addresses with Nex-Tech for verification of eligibility. Nex-Tech will begin providing service to eligible locations effective March 30, 2020.
Area schools will distribute additional information from Nex-Tech to eligible families regarding the steps to sign-up for service.
 
Nex-Tech would also like to assure its customers that its network is strong and ready for increased usage. Said Dustin Schlaefli, Director of Customer Engagement, “Our network was built to scale. While we have observed increased usage during the day, we can easily absorb significantly more. Our network was designed with the future in mind - telemedicine, telecommuting, remote education, 4K streaming and beyond. While we never imagined things would change so quickly, we are encouraged that our network was ready and will continue to be.”
 
To learn more about Nex-Tech services and its additional measures regarding the COVID-19 pandemic, you may go online to www.nex-tech.com. For families with students at home that do not have Internet service, please contact your local school for more information.
 
 
 
Some locations may currently have limited hours due to stay at home guidlines. Please individual websites or Facebook pages for details.
 

Bissell’s Point Neighborhood Advances First in Nex-Tech Fiber Project in Great Bend

Media ReleaseExpand Story
Hays, Kan, 1-10-2020 —Nex-Tech is pleased to announce the Bissell's Point neighborhood is one step closer to receiving fiber-to-the-home. Bissell’s Point surpassed the required threshold of homes showing interest in receiving Nex-Tech Fiber and will advance to the sign-up phase. Residents of Bissell’s Point will now be asked to commit to services and select the Nex-Tech services they would like to receive, including Internet, local phone service and TV Now. Nex-Tech is also beginning pre-construction efforts in the neighborhood, so residents will start to see Nex-Tech employees and vehicles.
In September, Nex-Tech announced its intentions to bring fiber to households and additional businesses in Great Bend. Nex-Tech has already built fiber to USD 428 and dozens of businesses. The proposed fiber expansion brings many benefits to Great Bend. Jimmy Todd, Chief Executive Officer of Nex-Tech said “Our mission is to provide state-of-the-art services to Kansans and level the playing field for rural America. Access to Gig Internet provides opportunities for telemedicine, supports a work-fromhome lifestyle, recruits and retains business and prepares Great Bend for the future.”
 
Nex-Tech has been providing fiber service for nearly 25 years and was the first company in the nation to build fiber to the home when they brought fiber services to Hill City in 1996. Now, more than 60 Kansas communities are powered by Nex-Tech fiber.
 
Ryan Axman, Director of I.T. for USD 428, has Nex-Tech fiber services at home and work. Said Axman, “Before, the only options were Cox or Dish and getting a technician to come out to our location was virtually impossible. Nex-Tech treats us like it’s their hometown. Having a local company that you can go in and talk to and having technicians that live and work in the area and come to your house to take care of things is a big deal for me. The customer service and technical service has been really nice.
 
Nex-Tech is still gathering interest from the other 12 zones in Great Bend. Zone A, Twin Lakes Neighborhood, is in the lead in the interest phase. Each neighborhood that meets the required number of customers to achieve feasibility will be prioritized in the buildout process. Neighborhoods with lower interest levels may be served with a hybrid wireless Internet solution instead of fiber.
 
For more information on Nex-Tech’s fiber expansion in Great Bend, to show your interest and view the progress, visit fiber.nex-tech.com or stop by the local Nex-Tech store at 3700 10th Street.
 

Nex-Tech Acquires Cordell

Media ReleaseExpand Story
LENORA, Kan., Sept. 3, 2019 —Nex-Tech is pleased to announce it reached an agreement today to acquire Cordell, an industry leader in network solutions. Cordell was founded in 1979 and is recognized as the leading provider of network solutions for alarms management, engineering and network operational management. With more than 10,000 units in the field, Cordell is a major technological partner for customers, providing productivity and profitability.
Increased Internet speeds provide many benefits to residences and businesses. It allows the transfer of very large files over the Internet, like medical images or multimedia programming. A fiber infrastructure also levels the playing field for small, rural communities to compete with larger, urban areas for business growth, expansion and economic development.
 
William E. Mathews, III, Managing Director, Cordell Division, explains the benefits of Nex-Tech’s investment. “We are incredibly proud and excited to be joining the Nex-Tech team and share their dedication to creating value and providing meaningful solutions to our industry. Cordell is proud of its 40-year history and having the opportunity to build upon our legacy with a company that shares our values and commitment to providing robust, reliable network solutions.
 
“Nex-Tech has long been a Cordell approved partner,” stated Jimmy Todd, Nex-Tech’s Chief Executive Officer. “Both companies provide innovative products and support them like no other. By continuing to offer the full suite of Cordell products, the Nex-Tech carrier division will be able to further enhance its service offerings. We are also delighted to add the decades of experience and expertise the Cordell leadership and employees will bring.”
 
The Cordell headquarters and employees will remain in La Verne, California, for the near future and will operate as Cordell, a Division of Nex-Tech.
 
About Cordell
Cordell, a leading provider of network solutions for alarms management, engineering and network operational management, provides contact, analog and environmental monitoring and controls to over 80 network control and traffic centers and 10,000 field units nationwide. Headquartered in La Verne, California, Cordell is celebrating 40 years of supporting the telecommunication industry.
 

Nex-Tech Ranked Among World’s Most Elite 501 Managed Service Providers

12th Annual MSP 501 Identifies Top Global MSPs & Trends in Managed Services
Media ReleaseExpand Story
 
Hays, Kan, 7-20-2019 —Channel Futures named Nex-Tech as one of the world’s premier Managed Service Providers (MSP). At number 171 on the MSP list of 501, Nex-Tech, a leader in rural technological connectivity, placed strong amongst the pool of multi-billion dollar global companies.
Every year, MSPs worldwide complete an extensive survey and application process where applicants report product offerings, growth rates, annual total and recurring revenues, pricing structures, and revenue mix. The MSP ranking methodology attributes weight to a company’s ability to align business strategy with trends in the ever-evolving channel ecosystem.
 
“Evolution with an eye on the future is not a new concept for Nex-Tech. Beginning with simple telephone service over 60 years ago, Nex-Tech continues to provide state-of-the-art services to its customers, said Jimmy Todd, CEO and General Manager. “With an eye toward the future, we remain focused on building the necessary infrastructure alongside the associated technologies necessary for co-existence in a global community.”
 
In the 12 years since its inception, the MSP 501 has evolved from a competitive ranking list to a dynamic interface between service providers, vendors, distributors, consultants and industry analysts working together to define growing managed service opportunities.
 
“The 2019 MSP 501 winners are the most elite, innovative and strategic IT service providers on the planet, and they stand as a model of excellence in the industry,” says Kris Blackmon, Content Director of Channel Partners and Channel Futures and lead of the MSP 501 program.
 
An added benefit to the MSP 501 ranking is the creation of an annual in-depth study of business and technology trends in the IT channel, released each year at the Channel Partners Evolution conference. The full MSP 501 Report leverages applicant responses, interviews with industry experts and historical data to give a well-rounded picture of the managed services opportunity.
 
The complete 2019 MSP 501 list is available here: https://www.channelfutures.com/msp-501/channel-futures-reveals-2019-msp-501.
 
Background
The 2019 MSP 501 list is based on data collected by Channel Futures and its sister site, Channel Partners. Data was collected online from March 1 through May 31, 2019. The MSP 501 list recognizes top managed service providers based on metrics including recurring revenue, growth and other factors.
 
Background
The 2018 MSP 501 list is based on data collected by Channel Futures and its sister site, Channel Partners. Data was collected online from Feb. 28 through May 31, 2018. The MSP 501 list recognizes top managed service providers based on metrics including recurring revenue, growth and other factors.
 
About Informa Tech
Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa Tech, a market-leading B2B information provider with depth and specialization in the Information and Communications (ICT) Technology sector. We help drive the future by inspiring the Technology community to design, build and run a better digital world through our market-leading research, media, training and event brands. Every year, we welcome 7,400+ subscribers to our research, more than 3.8 million unique visitors a month to our digital communities, 18,200+ students to our training programs and 225,000 delegates to our events.
 
MEDIA CONTACT:
Kris Blackmon,
Content Director, Channel Futures & Channel Partners
Senior Editor, MSP 501
Kris.Blackmon@Informa.com
 
About Informa
Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa, the international business intelligence, academic publishing, knowledge and events group. Informa serves commercial, professional and academic communities, helping them connect and learn, and creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster. Informa has over 10,000 colleagues in more than 20 countries and a presence in all major geographies. It is listed on the London Stock Exchange and is a member of the FTSE 100.
 

Nex-Tech to Bring Fiber to Great Bend Residents

Media ReleaseExpand Story
Hays, Kan, 8-12-2019 —Nex-Tech, a leader in technology, is pleased to announce the next phase of the fiber expansion will be to Great Bend area households. This fiber expansion provides Internet accessibility of speeds up to 1 Gig, allowing ample bandwidth for running multiple wireless devices (including streaming video) or supporting a work-from-home lifestyle.
Increased Internet speeds provide many benefits to residences and businesses. It allows the transfer of very large files over the Internet, like medical images or multimedia programming. A fiber infrastructure also levels the playing field for small, rural communities to compete with larger, urban areas for business growth, expansion and economic development.
 
The Nex-Tech Great Bend residential expansion continues a long-planned build, coming on the heels of extending fiber facilities to seven Great Bend schools, the district office, maintenance shop and food service center, alongside the completion of a sizable build to area businesses. The residential build completion will roll out in phases. Each neighborhood that meets the required number of customers to achieve feasibility will be prioritized in the buildout process. Neighborhoods with lower interest levels may be served with a hybrid wireless Internet solution instead of fiber. The project is estimated to take five years to complete.
 
“Nex-Tech expansion plans are driven in large part by our commitment to making connectivity an integral part of rural America,” says Dustin Schlaefli, Director of Customer Engagement. “That said, it’s an expensive proposition, so when we build, it is with an eye to the future. We know that a 10 Mbps connection is no longer enough for the average household and demand will continue to increase as technology advances.”
 
For more information on Nex-Tech’s fiber expansion in Great Bend, please visit fiber.nex-tech.com or you may stop by our store. Residents can show their interest in bringing service to their neighborhood. The web site tracks the interest level per zone and shows the progress. When the required level of interest is reached in a zone, the zone will then be converted to the sign-up phase, and customers that have showed interest will then be asked to select and commit to services.
 
Nex-Tech, a technology service provider in Great Bend since 2002, maintains a local office at 3700 10th Street. In addition to providing phone, Internet, Nex-Tech Wireless and business technology services, the Internet expansion will allow Nex-Tech to deliver TV Now service as well, providing a new option for TV service to Great Bend residents. Nex-Tech currently offers fiber service in nearly 60 communities throughout Kansas and was the first company in the nation to bring fiber to the home.
 

Tech Edge by Nex-Tech—Great Fit for Tony’s Pizza Events Center

180 attendees make the 6th annual IT and marketing event in Salina a hit
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Salina, Kan, 06.11.19 —Nex-Tech, a leader in technological connectivity, recently wrapped up its 6th annual Tech Edge conference at Tony’s Pizza Events Center in Salina, KS. This one-day IT and marketing conference aimed at new and upcoming technology education provided 180 attendees from the public and private sectors an information-packed day full of sessions, vendors and networking opportunities.
Featured speakers were:
 
Dave Kinsey, President of Total Networks, spoke about his book, The Blockchain Code: Decrypt the Jungle of Complexity to Win the Crypto-Anarchy Game, describing blockchain, cryptocurrency and the impact technology-based currency structure has on society.
 
Mark Matthews, ATG CEO, (Bromsgrove, England) focused on corporate culture, defining exactly how his dedication to empowering employees was key toward realizing record and sustainable growth at his award-winning IT company.
 
“Nex-Tech provides the latest and best-performing technologies to rural America,” said Jimmy Todd, Nex-Tech CEO and General Manager. “Tech Edge is a place where the brightest minds in business converge to discuss and explore cutting-edge technology, ultimately defining for themselves the best ways to incorporate it into their own businesses.”
 
Throughout the day, 27 breakout sessions and 26 vendors representing 14 national manufacturers kept attendees engaged. The day ended with Prize-A-Palooza excitement as randomly selected attendees won over $11,000 in tech-savvy gadgets.
 
“The amount of value a person gets from this $75 conference is phenomenal. It doesn’t matter what business you are in, or how involved you are with technology, you will take home something essential to moving your business forward, said Steve Riat, Director of Sales, Nex-Tech. “Add a reminder to your calendar for 2020! Planning for the 7th annual Tech Edge is already in the works.”
 

Nex-Tech Announces Step Forward in Rural Broadband Network Advancement Act

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Lenora, Kan, 06.5.19 —On May 22, 2019, Congressmen Markwayne Mullin (R-OK) and Collin Peterson (D-MN) introduced HR 2929 the Rural Broadband Network Advancement (RBNA) Act, which would invest in expanding and maintaining broadband access in rural areas. The act was orchestrated by Nex-Tech and five independent telecoms.
“Internet access is important to every person in America, whether living in a large city, or living on a rural farm, producing food for the nation. All consumers deserve the bandwidth necessary to deliver educational opportunities, telemedicine care, work from home opportunities and we need more markets that can support business growth and development,” said Jimmy Todd, CEO/General Manager of Nex-Tech, a rural telecommunications cooperative in Kansas.
 
The six independent telecoms that joined to write the RBNA Act, EATEL, SilverStar, Nex-Tech, Smithville, Totah and Chickasaw, recognized that the current USF funding support is capped while Internet usage continues to increase and the funding reform has failed to recognize the increasing data usage. Edge providers, specificially over the top video providers, are the biggest impact on network usage today. These providers utilize rural broadband networks without paying any transit fee and the ever-increasing capacity leads to network investments and upgrades by the rural broadband providers. “It is essential to address how the level of rural broadband infrastructure investments can continue to support the ever-increasing data growth. Companies, like Netflix and Amazon Video, use the networks of these rural telecoms daily for free, profit from their usage, yet pay none of the necessary infrastructure upgrades or upkeep costs of these networks,” explained Rhonda Goddard, Chief Financial Officer of Nex-Tech.
 
The RBNA Act establishes a new program at the Federal Communications Commission (FCC) that would collect Network User Fees from edge providers such as Netflix, Hulu and Amazon Video, based on the data transported over the last mile of networks. User fees would then be invested by the rural broadband providers to help build, maintain and operate robust broadband networks in high cost rural areas. All rural broadband providers would be eligible for the program if they provide broadband access in high cost rural areas to fewer than 100,000 customers within a state and provide the speeds required by the FCC.
 

Nex-Tech earns Google Partner status

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Hays, Kan, 01.14.19 —Nex-Tech is pleased to announce that the Advertising Solutions division has achieved Google Partner status and is listed on the Google Ads partner page. The Google Partner badge is for businesses that demonstrate Google Ads skills and expertise. This requires the business have at least two employees certified in Google Ads products that maintain the latest product knowledge, and meet monthly criteria for the successful use of advertising options with Google.
Digital Marketing Specialists Aubree Broyles of Hays and Daniel Schwindt of McPherson are the Nex-Tech employees that maintain certification in Google Ads. They, along with a talented team of marketing specialists, web designers, audio and video production specialists and graphic designers, provide expert Google Ads services and wide variety of digital, design, web, social media and consulting services to nearly 100 businesses throughout the United States.
 
“This recognition from Google proves that even though we live in a rural area, we’re keeping pace with technology experts around the world and bringing powerful advertising tools to our local businesses,” said Broyles.
 
Schwindt added, “It’s really an honor to be trusted by so many clients to manage these complex campaigns and influence the digital presence of their businesses.”
 

Nex-Tech consolidating locations in Russell and Osborne

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Hays, Kan, 05.20.19 —Nex-Tech is currently in the process of consolidating store locations in Russell, Kansas and Osborne, Kansas. In early summer, all Nex-Tech operations in Russell will be moving to the downtown location at 136 W 8th Street. Soon after that, the Osborne store will be joining the central office at 103 E Main Street.
The remodels are already underway. The Russell building will be the new home for thirteen Russell-based employees in a variety of departments, including Customer Sales, Technology Services, Field Operations and Business Services. The Osborne building will house three Osborne-based employees.
 
When a move date is confirmed, Nex-Tech will notify its customers.
 
 
Nex-Tech connects thousands of people and businesses through a robust broadband network and cutting-edge technology. Nex-Tech’s powerful fiber-to-the-premise technology delivers the highest quality Internet, with speeds up to 1 Gig, streaming TV, home security, and local and long distance phone service. Nex-Tech also provides an array of enterprise solutions including cloud services, Hosted PBX, network security, managed IT, physical security and surveillance, advertising solutions, and network operations monitoring to business clients nationwide.
 
Nex-Tech focuses on providing the best technology and support with the best people. With stores in more than 20 locations, a full-service Help Desk and 24-hour Network Operations Center, Nex-Tech customers are ensured unsurpassed technology and support. Headquartered in Lenora, Kansas, Nex-Tech has been delivering exceptional service for more than 65 years.