To compete in the new digital economy, businesses often need to make significant shifts in their business operations, from the way they’re engaging their customers to how they evolve their staff culture to deliver on their ever-changing business goals. Many businesses are in the midst of their own digital transformation and are dealing with changes to their customer base where the primary customer of tomorrow might not be the top client of today.
Understanding the New Normal of business operations and engaging the remote workforce directly and effective are just some of the challenges businesses are facing today. Moreover, aligning company culture and business goals to operational in these new realities (like remote worker environments, virtual customers, and evolving security threats) while equipping staff and customers with the resources they need to engage easily with the business isn’t always easy, but it’s critical for company
As Intel’s Director of SMB Partner and MSP Marketing for the Americas Group at Intel Corporation, Eric helps organizations through the process of realigning company culture & operations to meet the new digital marketplace to compete at a higher level. Adept at combining classic marketing vehicles with new social and influencing approaches, Eric helps businesses to effectively develop a company culture that supports that next level of Customer Success for today’s digital businesses.
Eric also helps with various company and industry in partnerships (Gallup, Paterson Center, etc…) to scale organizational leadership strategies to develop High Performing Teams & Strengths Based cultures that produce breakthrough results.