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“ Nex-Tech has a good reputation for providing managed IT services at a reasonable price and they take good care of us. I can now devote more time to my business and less time to IT problems thanks to their IT support. Scott Johnson President / Marquette Farmers State Bank
Nex-Tech has a good reputation for providing managed IT services at a reasonable price and they take good care of us. I can now devote more time to my business and less time to IT problems thanks to their IT support.
IT and training requests can be difficult to track and manage. Nex-Tech can take requests from multiple channels and automatically convert them into organized, efficient help desk requests. We ensure fast customer service by identifying common issues and grouping related cases. Nex-Tech will also analyze and track important data such as identifying failing equiment, areas where additional training may be needed and more.
Nex-Tech can find and repair potential issues before they become a problem. With Technology Dashboard, we proactively monitor your network to detect issues such as viruses, malware, cyber-attacks, network outages and equipment failures before they affect the productivity of your business.
Pathview ensures your network is fast and reliable through proactive monitoring and troubleshooting across the entire app network path, from your users to the application. Always-on monitoring gives 1-minute granularity on latency, data loss, and jitter, stored for up to a year.
With Nex-Tech, critical software patches are always up-to-date. We will streamline the process so new patches can be rolled out in just a few clicks. All devices can be quickly patched with the press of a single button, reducing the time it takes to roll out new patches and increasing security.
Nex-Tech will actively monitors your network and identify and correlate applicate usage with network bandwidth consumption. There’s no equipment to buy or maintain because it’s managed by Nex-Tech. We will analyze network and application traffic with more granularity letting you know instantly how every application impacts every end user. We can monitor applications in real-time with 5 minute granularity & compare with 90 days of historical data, regardless of network traffic volume.