Customer Service 877.625.7872 | Technical Support 888.565.3200
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Managed I.T. is completely scalable and can grow with your business as you do. Your 3-5 year technology plan will ensure a worry-free, complete IT solution customized to meet the exact needs of your business.
 
 

Ticketing

IT and training requests can be difficult to track and manage. Nex-Tech can take requests from multiple channels and automatically convert them into organized, efficient help desk requests. This platform ensures fast customer service by identifying common issues and grouping related cases. Ticketing also allows us to analyze and track important data such as a computer that may need to be retired from your network, areas where additional training may be needed and much more.
 

Technology Dashboard

Nex-Tech can find and repair potential issues before they become a problem. Technology Dashboard enables proactive network monitoring to detect issues such as viruses, network outages and equipment failures before they affect the productivity of your business.
 
 
 

PathView

PathView provides proactive monitoring and troubleshooting across the entire app network path, from your users to the application. PathView’s always-on monitoring gives 1-minute granularity on latency, data loss, and jitter, stored for up to a year.

Patching

Make sure critical software patches are always up-to-date with Nex-Tech patching. Nex-Tech will streamline patching so new patches can be rolled out in just a few clicks and all without requiring any hardware on site. All devices can be quickly patched with the press of a single button reducing the time it takes to roll out new patches.

FlowView

FlowView actively monitors your network with no expensive equipment to buy or maintain. It identifies and correlates application usage to network bandwidth consumption. Nex-Tech can analyze network and application traffic with more granularity letting you know instantly how every application impacts every end user. We can monitor applications in real-time with 5 minute granularity & compare with 90 days of historical data, regardless of network traffic volume.
 
 

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Business Concierge
800.588.6649

Serving Kansas and Beyond

Delivering critical technology applications in an increasingly complex world can be a tremendous challenge for any business and every business relies on efficient, reliable and highly accurate IT solutions in order to compete and thrive. Nex-Tech’s core foundation is built on a standard of providing high-level customer service, quality installation and superior support. As your trusted technology partner, our technology experts will work with you to create a comprehensive plan tailored to meet your unique needs.
 
From data centers, cloud services, secure networking, security and surveillance, mobile devices, hardware and software, to custom applications and desktops, we will create an employee, partner or client experience that is flawless. That’s where insight comes in. Nex-Tech supports every phase of your technology life cycle as your trusted business and IT partner.