Customer Service 877.625.7872 | Technical Support 888.565.3200
What sets us apart?
  • Great Culture

    Check out our What we believe in Top 10.
  • R & R

    Paid Vacation, Sick Leave, Family Sick Leave and Paid Holidays!
Nex-Tech focuses on providing the best technology and support - and that requires the best people.
  • Medical Benefits

    Health, Dental, Vision and AFLAC options.
  • Your Future

    401K and more retirement options.
 
 
 
Current Openings
 

Network Operations Center Technician I – Victoria, Kansas

Our NOC is growing, and we need you to help make it happen! If you are experienced working with network operations and have a strong desire to work for a leader in the communications industry, you may be ready to join our Nex-Tech NOC team!
 
Our NOC Technicians monitor internal and external communications networks 24\7\365. Duties will include monitoring, assessing, and troubleshooting Telecommunications, Data, and IPTV equipment for network faults and equipment alarms. Additional duties will include opening trouble tickets and managing ticket queues for response, follow up, and event escalations. NOC Technicians will be required to notify management and customer/clients of priority issues, provide timely status updates appropriately and follow all NOC processes and operating procedures to drive network issues to resolution. This candidate needs to be an exceptional listener and communicator who effectively conveys information verbally and in writing, as well as a computer-literate performer with extensive software proficiency covering a wide variety of applications, including Microsoft Office Suite, Internet software, and E-mail support.
 
Requirements:
High school diploma, or the equivalent.
Associates degree in Communications, Telecommunications and/or Electronics Engineering degree preferred.
Six months to two years of previous experience in network surveillance and/or network monitoring, as well as previous experience with Network Monitoring tools and report generation preferred.
CCNA and/or Layer 2, and Layer 3 networking experience helpful.
Candidate may be required to work weekends and some holidays.
A background check will be required for this position.
 
 

Part-Time Help Desk Representative – Hays, Kansas

Nex-Tech is seeking a technically savvy, customer oriented individuals to assist callers with telephone, Internet, and cable television service issues as a Help Desk Representative. If you enjoy technology, a challenge and working with people, this may be the job for you!
 
Job duties include supporting customers via phone and e-mail with telephone, computer, Internet, and cable television related troubleshooting and questions, and maintaining customer database.
 
Requirements:
High school diploma, or equivalent.
One year experience working with personal computers, various software programs, and the Internet or equivalent training, and/or customer service experience