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What is it?
The Emergency Broadband Benefit Program is a Federal Communications Commission (FCC) program that provides a temporary discount on monthly broadband bills for qualifying low-income households. If your household is eligible, you can receive:
  • Up to a $50/month discount on your broadband service and associated equipment rentals. Only one monthly service discount is allowed per household.
  • Nex-Tech is a participating provider for this program.
Who is eligible?
A household is eligible if one member of the household:
  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain government assistance programs;
  • Receives benefits under the free and reduced-price school lunch or breakfast program;
  • Received a Federal Pell Grant during the current award year;
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020; or
  • Meets the eligibility criteria for a participating provider’s existing low-income or COVID-19 program.
  • Current Lifeline benefit Broadband Subscribers.
The FCC has announced that consumers can begin applying for and enrolling in the Emergency Broadband Benefit Program on May 12, 2021. The program will end when the fund runs out of money, or six months after the Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever is sooner.
Use the online application at
Please note that the information used on the online application must be the EXACT same information provided back to your Internet Subscriber to match your eligibility. Once you complete your online application print or save your approval page with Full Legal Name, Address and Application ID. Once that is completed click here and fill out the Emergency Broadband Benefit Application for Nex-Tech Service.
Current Nex-Tech Lifeline Subscribers
By Mail
Print an application in English or Spanish. Complete the application and send with proof of eligibility to:
Emergency Broadband Support Center
P.O. Box 7081
London, KY 40742
You can learn more about the benefit, including eligibility and enrollment information, by visiting, or by calling 833-511-0311.