Customer Service 877.625.7872 | Technical Support 888.565.3200
 

24 x 7 Support for Your Customers

Nex-Tech Help Desk is available 24x7x365 to answer and support your customer’s questions and needs. With our state-of-the-art Help Desk, your customers will receive a personalized experience to fit your company’s profile. Our 24×7 Help Desk includes Telephone, Email & Chat Support that can be easily integrated to offer your end-users a one-stop solution that will produce cost savings and satisfied customers.
 

Complete Service

  • Agents are trained on all services
  • Customers get a single point of contact
  • Up-to-date hardware and technology
  • Robust ticketing with chat & email
  • Scalability to provide first-class support to providers of all sizes.
 
 

Management Made Simple

  • Variety of monthly call reports so that you can rest assured that your customers are receiving the best service.
  • All Help Desk calls are recorded to ensure first-rate customer service.
  • All customer issues are tracked in a comprehensive log so that your staff can review and comment.
 

What Sets Our Technicians Apart?

A partnership with Nex-Tech Help Desk Services assures your customers will get the service they’ve come to trust and the support they will come to rely on. They will receive support from a company that appreciates local values, provides professional support and cares about each individual customer.
 

Want to Know More?

To find out more about how Nex-Tech can increase your business opportunities, contact:
Doug Kuntz
Carrier Access Manager
785-621-2974